Working in the IT Industry

By | October 9, 2015

Like any industry, the IT industry has its own quirks and characteristics. People who work in the IT industry, generally have to have an interest in IT if they are going to progress in their career.

It is not uncommon for people in this industry to spend a lot of time outside of work hours learning new specific skills, and to actively engage in learning new skills at work.
With the IT industry being so vast and having so many different specialisms, workers will tend to learn one set of skills or languages or stick to one range of software such as Adobe, Linux, Apple, or Microsoft.

Read through the presentation then answer the questions below to test your knowledge. This lesson should take approximately 30 minutes, however you might want to take longer research some of the individual topics. You can revisit this lesson at any time.

1. What type of job role is a call centre based IT support analyst?


2. A developer who tests software and reports their findings to a customer is:




4. Which of the below risks affecting people working in the IT industry is commonly caused by poorly set up and arranged workstations.


5. Unauthorised access to data is an offence under which of the below regulations.


For more information about about health and safety visit our LearnerZone page at:

For more information on the Computer Misuse Act see: or take a look at our IT Security Introduction on LearnerZone:

Click to read more about the Systems Development Life Cycle.

For more information about the British Computer Society; the Chartered Institute for IT, visit:

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