Developing Effectiveness for You and Your Organisation

Professional development is essential in every workplace, and you will be expected to work with and get along with all different kinds of people as your career progresses. As well as developing your technical skills, it is also important to develop soft skills such as time management and communication as well. This lesson will explore different areas around… Read More »

keyboard and lock

IT Security 101 – What all IT users should know

IT Security is vitally important to any business with a website, using social media or e-Commerce. This lesson has been written as a basic introduction to IT security, including important information all IT users need to know and is relevant to every industry and sector using IT at any level. This lesson is a simple… Read More »


Exploring the Potential of Technology

The past twenty years have brought us vast technological wonders and some advancements that no one could have predicted, the last ten years have seen entirely new job roles come into existence and Digital Marketing has opened up whole new business ideas and methods. As technology continues to advance, business will be forced to adapt to… Read More »


Working in the IT Industry

Like any industry, the IT industry has its own quirks and characteristics. People who work in the IT industry, generally have to have an interest in IT if they are going to progress in their career.


Customer Care in ICT

Exceptional customer service is becoming more and more of a priority in IT and software related companies. Technology allows for customer orders to be processed faster than ever, and for customer issues to be addressed straight away through a range of innovative methods (see below).

Project management logo

Project Management

Project management is the handling a large or complex tasks that would fall outside of a persons normal day to day role, in a structured and methodical way.

code lock cryptography

IT Security 2: Cryptography

Cryptography is the art of keeping information secure and ensuring that it is kept safe from eavesdropping and tampering. In this lesson we will explore the difference between hashing and encryption and the difference between symmetric and asymmetric encryption, and the different ways that each of these can be utilised in keeping data secure.

laptop and computer code

Collaborative Technology

Collaborative Teachnology refers to IT tools and devices for collaborative working and communications, such as web or video conferencing, instant messaging/chat, online phone and video calls; online forums, social networking sites, wikis and other centralised depositories for documents, blogging, RSS and data feeds, bulk SMS or online work management tools.