Developing Effectiveness for You and Your Organisation

By | August 11, 2015

Professional development is essential in every workplace, and you will be expected to work with and get along with all different kinds of people as your career progresses. As well as developing your technical skills, it is also important to develop soft skills such as time management and communication as well.

This lesson will explore different areas around communication, working with other people, developing your own skills and using technology to improve your organisations effectiveness.

Read through the presentation then answer the questions below to test your knowledge. This lesson should take approximately 30 minutes, however you might want to take longer research some of the individual topics. You can revisit this lesson at any time.


This quiz covers a range of subjects around developing professionalism, confident and effectiveness in the workplace.

1. Which online resource below might be the best for obtaining an accredited qualification?


2. In time management; if someone interrupts you with an extra job to do it is referred to as a…


3. Which type of software can help with scheduling tasks and meetings?


4. Which of the below choices will not help to resolve a conflict in the workplace.


5. Which of the below is a bad example of feedback…


This lesson refers to a lot of materials provided by Mindtools. This is an excellent resource for a range of professional development purposes and is highly recommended.

For more information about time management, click here; or for more information about developing your own effectiveness, click here, to visit