Category Archives: ICT

Collaborative Technology

Collaborative Teachnology refers to IT tools and devices for collaborative working and communications, such as web or video conferencing, instant messaging/chat, online phone and video calls; online forums, social networking sites, wikis and other centralised depositories for documents, blogging, RSS and data feeds, bulk SMS or online work management tools.

IT Security 2: Cryptography

Cryptography is the art of keeping information secure and ensuring that it is kept safe from eavesdropping and tampering. In this lesson we will explore the difference between hashing and encryption and the difference between symmetric and asymmetric encryption, and the different ways that each of these can be utilised in keeping data secure.

Customer Care in ICT

Exceptional customer service is becoming more and more of a priority in IT and software related companies. Technology allows for customer orders to be processed faster than ever, and for customer issues to be addressed straight away through a range of innovative methods (see below).

Exploring the Potential of Technology

The past twenty years have brought us vast technological wonders and some advancements that no one could have predicted, the last ten years have seen entirely new job roles come into existence and Digital Marketing has opened up whole new business ideas and methods. As technology continues to advance, business will be forced to adapt to… Read More »

Developing Effectiveness for You and Your Organisation

Professional development is essential in every workplace, and you will be expected to work with and get along with all different kinds of people as your career progresses. As well as developing your technical skills, it is also important to develop soft skills such as time management and communication as well. This lesson will explore different areas around… Read More »